Terms and Conditions

General Terms and Conditions for the online shop under the URL www.palmeraspadelcamp.com operated by

Kim-Jennifer Reimer & Juan Pedro Vicente Vidal
Palmeras Padel Camp
Rodigallee 197
22043 Hamburg
E-mail: palmeras.padelcamp@gmail.com

– in the following: Provider –

1. Scope of application

After their inclusion, these General Terms and Conditions (GTC) shall apply to all contracts concluded for the purchase of goods, services or other goods (hereinafter „goods“) in the online shop at the above URL in the version valid at the time of conclusion of the contract. These GTC apply exclusively. Deviating GTC of the customer shall not become part of the contract unless the supplier expressly agrees to them.

2 Conclusion of contract

2.1 The offers in the online shop represent a non-binding invitation by the provider to the online shop visitors to submit an offer to purchase the goods offered in the shop.

2.2 The goods are ordered via the Provider’s online order form. After selecting the desired product(s), entering all requested mandatory information and completing all other mandatory steps in the ordering process, the selected products can be ordered by clicking the order button at the end of the checkout page (order). By placing the order, the customer makes a binding offer to enter into a contract to purchase the selected item(s). The contract is concluded by the Provider accepting the Customer’s offer. Acceptance is effected by the supplier confirming the conclusion of the contract in writing or text form (e.g. by e-mail) (order confirmation) and this order confirmation reaching the customer or by the supplier delivering the ordered goods and these goods reaching the customer or by the supplier requesting payment from the customer (e.g. invoice or credit card payment in the ordering process) and the request for payment reaching the customer; the point in time at which one of the alternatives mentioned in the first half-sentence occurs for the first time is decisive for the time of conclusion of the contract.

2.3 Before the binding submission of the order via the Provider’s online order form, the Customer can check his entries and correct them at any time using the usual keyboard, mouse, touch or other available input functions. In addition, all entries are displayed again in a confirmation window before the binding submission of the order and can also be corrected there using the usual keyboard, mouse, touch or other available input functions.

2.4 The supplier will save the text of the contract after the conclusion of the contract and transmit it to the customer in text form (e.g. by e-mail). The Provider shall not make the text of the contract accessible beyond this.

2.5 The following languages are available for the conclusion of the contract: German

3 Right of withdrawal for consumers

Consumers are generally entitled to a right of withdrawal for contracts concluded outside business premises and for distance contracts. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Details can be found in the cancellation policy, which is provided to each consumer at the latest immediately before the conclusion of the contract.

4 Payment

4.1 The prices listed in the online shop at the time of the order shall apply. All prices are inclusive of the statutory value added tax and plus any shipping costs listed. The customer will be informed about the available payment options in the online shop of the supplier.

4.2 The payment option is bank transfer.

5 Cancellation terms:

The padel camp only takes place with a minimum of 4 people. If no 4 people are registered 90 days before the start of the Padel Camp, the Padel Camp will be cancelled by us. Only after the minimum number has been reached will an invoice and request for payment be sent.

In case of cancellation, 20% of the paid amount is always kept by us.
In case of cancellation at least 60 days before arrival, 80% will be refunded.
In case of cancellation at least 30 days before arrival, 30% will be refunded
If cancelled later than 30 days prior to arrival, no refund is made.

6 Retention of title

The purchased goods remain the property of the supplier until the purchase price has been paid in full.

7 Delivery and reservation of self-delivery

7.1 Unless otherwise agreed, delivery shall be made within the delivery time stated in the online shop to the delivery address specified by the customer. The applicable delivery times can be found in the online shop.

7.2 Self-collection of the purchased goods is excluded.

7.3 If the supplier is unable to deliver the ordered goods because he himself was not supplied through no fault of his own, although he has concluded a congruent covering transaction with a reliable supplier in good time, the supplier shall be released from his obligation to perform and may withdraw from the contract. The supplier is obliged to inform the customer immediately of the impossibility of performance. Any counter-performance already rendered by the contractual partner shall be reimbursed to the latter without delay. Mandatory consumer law remains unaffected by this paragraph.

7.4 The flights (outward and return flight) are not offered by the Provider. These must be organised and arranged independently by the customer.

8 Warranty

The provisions of the statutory liability for defects shall apply.

9 Liability

9.1 The Provider shall be liable without limitation:

for damages resulting from injury to life, body or health that are based on an intentional or negligent breach of duty by the Provider or an intentional or negligent breach of duty by a legal representative or vicarious agent of the Provider;

for damages based on an intentional or grossly negligent breach of duty by the Provider or on an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of the Provider;

on the basis of a guarantee promise, insofar as no other provision has been made in this respect;
on the basis of mandatory liability (e.g. under the Product Liability Act).

9.2 If the Provider negligently breaches a material contractual obligation, its liability shall be limited to the foreseeable damage typical for the contract, unless liability is unlimited pursuant to the preceding paragraph. Material contractual obligations are obligations which the contract imposes on the Provider according to its content in order to achieve the purpose of the contract, the fulfilment of which makes the proper performance of the contract possible in the first place and compliance with which the Customer may regularly rely on.

9.3 In all other respects, liability on the part of the Provider and the liability of its vicarious agents and legal representatives is excluded.

10 Data protection

The provider treats the personal data of its customers confidentially and in accordance with the statutory data protection regulations. For more details, please refer to the provider’s data protection declaration.

11 Final Terms

11.1 The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods, insofar as this choice of law does not result in a consumer with habitual residence in the EU being deprived of mandatory statutory provisions of the law of his country of residence.

11.2 If the customer is a merchant, a legal entity under public law or a special fund under public law, the court at the provider’s registered office shall have jurisdiction, unless an exclusive place of jurisdiction is established for the dispute. This also applies if the customer is not domiciled within the European Union. The registered office of our company can be found in the heading of these GTC.

11.3 If any provision of this contract is or becomes invalid or unenforceable, the remaining provisions of this contract shall not be affected thereby.

12 Information on online dispute resolution / consumer arbitration

The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr.

The provider is not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Our e-mail address can be found under the heading of these GTC. 

13 Force majeure

1. „Force majeure“ means the occurrence of an event or circumstance that prevents a party from fulfilling one or more of its contractual obligations under the contract,
if and to the extent that the party affected by the impediment proves that: (a) such impediment is beyond its reasonable control; and (b) it was not reasonably foreseeable at the time the contract was made; and (c) the effects of the impediment could not reasonably have been avoided or overcome by the party affected.2. until the contrary is proved, the following events affecting a party shall be presumed to fulfil the conditions in sub-clauses 1(a) and 1(b) of this clause (b) under paragraph 1 of this clause: (i) war (declared or undeclared), hostilities, aggression, acts of foreign enemies, large-scale military mobilisation; (ii) civil war, riot, rebellion and revolution, military or other seizure of power, insurrection, acts of terrorism, sabotage or piracy; (iii) currency and trade restrictions, embargo, sanctions; (iv) lawful or unlawful official acts, compliance with laws or government orders, expropriation, confiscation of works, requisition, nationalisation; (v) plague, epidemic, natural disaster or extreme natural event; (vi) explosion, fire, destruction of equipment, prolonged breakdown of means of transport, telecommunications, information systems or power; (vii) general industrial unrest such as boycott, strike and lockout, go-slow, occupation of factories and buildings.

3. a party who successfully invokes this clause shall be released from its obligation to fulfil its contractual obligations and from any liability for damages or any other contractual remedy for breach of contract from the time at which the impediment makes it impossible for it to perform; provided that this is notified immediately. If
If notice is not given promptly, the relief shall take effect from the time the notice reaches the other party. If the effect of the alleged impediment or event is temporary, the consequences set out above shall apply only for as long as the alleged impediment prevents the party concerned from performing the contract. If the duration of the alleged impediment has the effect of substantially depriving the parties of what they could reasonably expect under the contract, either party shall have the right to terminate the contract by giving notice to the other party within a reasonable period of time. Unless otherwise agreed, the parties expressly agree that the contract may be terminated by either party if the duration of the impediment exceeds 120 days.

4. In case of bad weather there may be additional charges, as the Padel Camp has to be moved indoors.

14 Photos and Videos

The photos and videos taken during the courses is a Value Added Service completely free of charge. This means that it is not included in the price.

During the stay photos and videos will be taken and used for advertiesment.

The quantity or quality of the photos and videos may vary according to the circumstances during the courses and does not entitle the client(s) to any claim or compensation.